Our goal is to provide items that exceed our client’s expectations regarding quality. In the same way, we think of ourselves as quality providers, so we’re always trying to improve our processes to offer our clients a wide range of services. Also, we develop a management system per ISO 9001 standards that continually improve our processes and maximize production abilities.

As well as, a multi-level control system guided by competent artisans and the appropriate application of statistical techniques ensures the precision of our goods. When it comes to the DIN EN ISO 13485 standard for quality control, we know necessary to implement it properly.

If any complaints regarding the products or services concerned, please don’t hesitate to let us know. We will take your complaints seriously and work with you to find a solution. Also, we are capable enough of product customization (if any).

Quality Policy

ISAHA Medical is committed to improving the quality and service to our valued customers through:

Right at First Time
Right at First Time, we apply statistical techniques and practical in-house inspection to achieve this (Like Pareto Diagrams, Control Charts, etc.).

 

 

Main Emphasis
Our main emphasis is on Quality.
Customer's Needs
We try our best to effectively meet our valued customer’s needs with fair prices, quality products, and good service.

Key Feature
On-time delivery and a competitive price is our key feature.
Coordination
We are promoting awareness of customer requirements throughout the organization and providing full coordination to our valued customers in case of any inquiry or complaint.

Continual Improvement
Maintains and keeps improving a quality management system that meets the requirements of ISO standards.

We take great pleasure and pride in providing our valued clients with solutions to their concerned product needs via our extensive line of innovative, high-quality instruments/tools.

Quality Assurance System Compliance

We strictly follow international standards during production and quality control (ISO 9001:2015, ISO13485:2016, cGMP, and ASTM 899-12). The company uses careful monitoring and measurement strategies to ensure its processes continue to give its clients what they expect. If the actual result differs from the desired result, rectification and corrective action are taken to ensure that the final product meets all standards.

Quality Control Process

ISHA Medical applies the Statistical Quality Control Chart (Xbar/R) with calibrated measuring gauges at any critical product size. This practice ensures that product sizing falls under the given tolerance range. Further, We perform 100% QC Inspection as per the Inspection Checklist.

Continual Improvement

The company is always trying to improve the quality management system by using the following parameters:

  • Quality policy.
  • Measurable objectives
  • Audit results
  • Data analysis
  • Corrective and preventive action
  • Management review.

Further, the measurable departmental objectives are upgraded gradually on a routine basis to improve the performance of different departments.